Privacy Policy
Last updated: November 21, 2025
1. Introduction
RigSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (required for account creation)
- Display name (chosen by you)
- Password (stored securely with encryption)
- Account creation date and last login information
2.2 Build and Usage Data
We collect information about how you use our Service:
- PC build configurations you create
- Components you view and select
- Builds you save, share, or mark as favorites
- Reviews and ratings you submit (when feature is available)
- Usage patterns and feature interactions
2.3 Technical Information
We automatically collect:
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on the Service
- Referral sources and exit pages
2.4 Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Storing build data for anonymous users
- User preferences and settings
- Analytics and performance monitoring via Azure Application Insights
- Future analytics tools (Google Analytics or similar)
3. How We Use Your Information
We use your information to:
- Provide the Service: Create and manage your account, save builds, and deliver features
- Improve the Service: Analyze usage patterns and optimize user experience
- Communicate: Send account-related emails, confirmations, and security notifications
- Marketing (Optional): Send occasional blog updates and feature announcements (you can opt out)
- Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Meet legal obligations and enforce our Terms of Service
4. Information Sharing
4.1 Third-Party Services
We may share information with:
- Azure Services: For hosting, analytics, and application monitoring
- Email Services: For sending account confirmations and notifications
- Affiliate Partners: Anonymous aggregated data for commission tracking (Amazon Associates, etc.)
- Future Analytics Providers: Anonymous usage data for service improvement
4.2 Public Information
The following information may be publicly visible:
- Your display name (on shared builds)
- Build configurations you choose to share publicly
- Reviews and comments you post (when feature is available)
4.3 Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of RigSync, our users, or the public.
5. Data Security
We implement appropriate security measures to protect your information:
- Password encryption and secure authentication
- HTTPS encryption for all data transmission
- Regular security assessments and updates
- Limited employee access on a need-to-know basis
- Secure cloud hosting with Microsoft Azure
6. Your Rights and Choices
6.1 Account Management
You can:
- Update your account information and preferences
- Change your email address or display name
- Delete your account and associated data
- Download your build data
6.2 Communication Preferences
You can:
- Opt out of marketing emails (account-related emails will continue)
- Manage notification preferences
- Update your contact preferences
6.3 Data Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Delete your data ("right to be forgotten")
- Port your data to another service
- Object to certain processing activities
7. Data Retention
We retain your information as long as:
- Your account remains active
- Needed to provide the Service
- Required for legal, regulatory, or security purposes
When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. International Users
Our Service is hosted in the United States. If you are accessing from outside the US, your information will be transferred to and processed in the United States, which may have different privacy laws than your jurisdiction.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: help@rigsync.net
Subject Line: "Privacy Policy Inquiry"
We will respond to your inquiry within 30 days.